{"id":15243,"date":"2023-02-22T12:23:59","date_gmt":"2023-02-22T10:23:59","guid":{"rendered":"https:\/\/web-mate.gr\/building-an-online-shop\/"},"modified":"2026-10-29T20:22:32","modified_gmt":"2026-10-29T18:22:32","slug":"building-an-online-shop","status":"publish","type":"post","link":"https:\/\/web-mate.gr\/en\/building-an-online-shop\/","title":{"rendered":"Building an Online Shop for E-commerce"},"content":{"rendered":"<p>The reality of trading goods and services changes every day. <a href=\"https:\/\/en.wikipedia.org\/wiki\/E-commerce\" target=\"_blank\" rel=\"noopener\">Electronic commerce<\/a> (e-commerce) is becoming a bigger part of our lives all the time.<\/p>\n<p>Big brands and many physical shops are creating online shops so that they keep up with developments.<\/p>\n<p>This is mainly because e-commerce is growing rapidly, at a rate of 12.5%, and is expected to keep growing.<\/p>\n<p>The expected growth comes down mainly to 2 reasons.<\/p>\n<p>The first is that the European Union is trying to boost e-commerce, so that it can keep up with trade developments in Asia and America, by passing favourable rules for e-commerce (for example, it is trying to pass a maximum price cap on courier services to make e-commerce within Europe easier).<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1388 size-full\" src=\"https:\/\/web-mate.gr\/wp-content\/uploads\/2023\/02\/exikiosi-eshop.jpg\" alt=\"Getting used to shopping on an e-shop\" width=\"1000\" height=\"667\" title=\"- Web-Mate\"><\/p>\n<p>The second reason is purely practical and has to do with how familiar people are becoming with computers. Every day we get more comfortable using a computer, and we also gain the confidence that if we buy something from an <strong>online shop, <\/strong>the purchase will go through successfully and the product will be what we wanted. Think back 10 years: would you have bought anything over the internet?<\/p>\n<h2>What do I need to start an e-shop?<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1387 size-full\" src=\"https:\/\/web-mate.gr\/wp-content\/uploads\/2023\/02\/e-commerce.jpg\" alt=\"Electronic commerce, e-commerce\" width=\"660\" height=\"435\" title=\"- Web-Mate\"><\/p>\n<p>This is the question we hear most often from prospective clients.<\/p>\n<p>It is about what they need, both for their accounts and for building the online shop, before they can start selling over the internet.<\/p>\n<p>In an earlier article on <a href=\"https:\/\/web-mate.gr\/en\/how-to-start-an-eshop-in-greece\/\">starting an e-shop<\/a> we covered the basics of registering with the Greek tax office and EFKA (the Greek social security fund), as well as what you need from a basic technical point of view.<\/p>\n<p>To sum up, the essential things you need to start <a href=\"https:\/\/web-mate.gr\/en\/how-to-start-an-eshop-in-greece\/\">your e-shop<\/a> legally are the following:<\/p>\n<ol>\n<li>Registration with the tax office and EFKA<\/li>\n<li>A domain name<\/li>\n<li>A server to host your files<\/li>\n<li>The files of your e-shop (built for you by a <a href=\"https:\/\/web-mate.gr\/en\/\">web design company<\/a> or created by yourself)<\/li>\n<li>An integration for online payments<\/li>\n<li>Shipping charges<\/li>\n<li>Compliance with the<a href=\"https:\/\/en.wikipedia.org\/wiki\/General_Data_Protection_Regulation\" target=\"_blank\" rel=\"noopener\"> GDPR<\/a><\/li>\n<\/ol>\n<p>Once you have all of the above, you can start selling your goods online safely and legally.<\/p>\n<p>Of course, how well you have set up and built all of the above is a key factor in whether your online shop succeeds or fails.<\/p>\n<p>If you would like us to take care of building your e-shop, just click the button below<\/p>\n\t<div class=\"button-code\">\n\t<a href=\"\/epikoinwnia\"><div class=\"default-button type-comp2 animate theme-white undefined\"><div class=\"button-background\"><div class=\"left\"><\/div><div class=\"center\"><\/div><div class=\"right\"><\/div><\/div><div class=\"text\">\u039c\u0399\u039b\u0397\u03a3\u03a4\u0395 \u039c\u0391\u0396\u0399 \u039c\u0391\u03a3<\/div><div class=\"plus-icon\"><\/div><\/div><\/a>\n\t<\/div>\n\t\n<h3>Building an Online Shop<\/h3>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-1389\" src=\"https:\/\/web-mate.gr\/wp-content\/uploads\/2023\/02\/e-commerce-1.jpg\" alt=\"e-commerce\" width=\"1000\" height=\"500\" title=\"- Web-Mate\"><\/p>\n<p>How your online shop is built and presented is extremely important.<\/p>\n<p>What matters most is the sense of security and confidence that its presentation and appearance create in a potential customer. Impressing yourself and your customer comes second to that.<\/p>\n<p>So how do you get the look of your shop right? Should it be impressive, with effects? Should it be minimal? Should it have lots of colours?<\/p>\n<p>The right answer is that it depends on your audience!<\/p>\n<p>If your audience is made up of people who are into technology, effects will draw them into your e-shop. If your audience is older, you should keep navigation simple and clear, without unnecessary effects.<\/p>\n<p>So good design comes after you have researched your audience!<\/p>\n<h4>How do I define the audience of my e-shop?<\/h4>\n<p>That is the next question everyone asks. The right approach is to look at what you sell. For example, a women&#8217;s clothing shop clearly has only women as customers.<\/p>\n<p>The next approach is age: which age group of women will mainly buy clothes from the shop.<\/p>\n<p>Finally, another approach is whether your clothes are expensive or not.<\/p>\n<p>Once we have answered these questions, we can see whether there are interests that define our audience. For example, if we sell women&#8217;s sportswear, sport could be one of them.<\/p>\n<p>This is a little simplistic, but it is the general rule.<\/p>\n<h4>Good graphics, images and product descriptions<\/h4>\n<p>Many people neglect the product page and the product photos.<\/p>\n<p>This is a huge mistake!<\/p>\n<p>Photos, and graphics in general, are what make a user choose a product. Make sure you have plenty of photos of each product from different angles and, above all, that they are high resolution and look good!<\/p>\n<p>The product description is also extremely important. Give the user or customer as much information about your product as you can.<\/p>\n<h4>Easy payment and simple shipping<\/h4>\n<p>It is very important that payment in your online shop is quick and does not put the customer through any hassle while shopping online. A would-be customer will not spend long on it if paying is difficult, even if the product is already in their basket!<\/p>\n<p>Shipping, and a good deal with a courier, are hugely important for the success of your e-shop. Research has shown that e-shops with free shipping are 30% more successful than those without it, even when the shipping cost is built into the product price!<\/p>\n<h2>How will my e-shop sell?<\/h2>\n<p>This is the most important question, and it is where you should focus most of your effort and invest most of your budget.<\/p>\n<p>It is great to have a simple, beautiful <a href=\"https:\/\/web-mate.gr\/en\/how-to-start-an-eshop-in-greece\/\">e-shop<\/a>, but what if nobody sees it?<\/p>\n<p>To put it in simpler terms, with a simple example, imagine there are 2 shops. The first is terrible and expensive but sits in the centre of New York, while the second has very low prices and is beautiful but sits on top of a mountain with 100 residents. Which one do you think will be more successful?<\/p>\n<p>There is only one answer to this<\/p>\n<h3>Proper e-shop promotion and a marketing plan<\/h3>\n<p><a href=\"https:\/\/web-mate.gr\/wp-content\/uploads\/2023\/02\/ilektroniko-katastima.jpg\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-1390\" src=\"https:\/\/web-mate.gr\/wp-content\/uploads\/2023\/02\/ilektroniko-katastima.jpg\" alt=\"Online shop\" width=\"1000\" height=\"583\" title=\"- Web-Mate\"><\/a><\/p>\n<p><a href=\"https:\/\/web-mate.gr\/en\/increase-website-traffic\/\">Promoting a website or e-shop<\/a> and increasing its visitors is a subject that countless articles have been written about.<\/p>\n<p>In general, the advertising options for your online shop are the following<\/p>\n<ul>\n<li>Advertising on social media (Facebook, Instagram, Pinterest)<\/li>\n<li>Video advertising (YouTube, Vimeo marketing)<\/li>\n<li><a href=\"https:\/\/web-mate.gr\/en\/seo-vs-google-ads\/\">Organic promotion in search engines<\/a> (through content marketing, perhaps by writing <a href=\"https:\/\/web-mate.gr\/en\/why-your-website-needs-a-blog\/\">articles on your blog<\/a>)<\/li>\n<li><a href=\"https:\/\/web-mate.gr\/en\/what-is-google-ads\/\">Paid advertising on Google (PPC)<\/a> and on search engines in general<\/li>\n<li>Promoting your products through price comparison sites such as Skroutz or BestPrice (the main ones in Greece)<\/li>\n<li>Offline advertising for your site and e-shop through leaflets or by attending trade fairs.<\/li>\n<\/ul>\n<p>There are of course many more options, some more specialised than these, but these are the main ways to attract an audience and potential customers to your e-shop.<\/p>\n<p>With effective advertising your e-shop will succeed.<\/p>\n<p>But what makes advertising effective?<\/p>\n<p>Advertising to the right audience, as we said above!<\/p>\n<p>Once you start advertising, how can you be sure it is working properly?<\/p>\n<h3>Tracking your e-shop traffic with Google Analytics 4 or a similar tool<\/h3>\n<p>To see whether our e-shop is reaching its goal, we need to track whether our advertising is bringing results.<\/p>\n<p>If it is, we can keep it going. If it is not, we can change it or stop it altogether!<\/p>\n<p>The tool that helps us with this, and the one we use at WebMate, is <a href=\"https:\/\/web-mate.gr\/en\/increase-website-traffic\/\">Google Analytics 4<\/a>.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-1391\" src=\"https:\/\/web-mate.gr\/wp-content\/uploads\/2023\/02\/analytics-1.jpg\" alt=\"Google Analytics\" width=\"1000\" height=\"612\" title=\"- Web-Mate\"><\/p>\n<p>Through it we can see a lot of data. Besides checking how effective our advertising is, we can also learn more about our audience!<\/p>\n<p>Running ads is not enough. We also need to analyse their results and optimise them, so that the money we spend brings back many times as much in profit!<\/p>\n<h2>If I do all of the above, will I have a successful e-shop?<\/h2>\n<p>Nobody can guarantee success, because we have not touched on the most important part: the product itself.<\/p>\n<p>Is the product good quality? Is it priced right? What is the competition like?<\/p>\n<p>How good is your after-sales service?<\/p>\n<p>Are orders dispatched on time?<\/p>\n<p>How are customers treated on the phone?<\/p>\n<p>There are a great many factors behind the success of an e-shop, and this article has covered some of the most basic ones. Constantly working to do well in every area is very likely to bring you success.<\/p>\n<p>If you would like our help building a successful e-shop, click the button below and talk to us!<\/p>\n<p style=\"text-align: center;\">\t<div class=\"button-code\">\n\t<a href=\"\/epikoinwnia\"><div class=\"default-button type-comp2 animate theme-white undefined\"><div class=\"button-background\"><div class=\"left\"><\/div><div class=\"center\"><\/div><div class=\"right\"><\/div><\/div><div class=\"text\">\u039c\u0399\u039b\u0397\u03a3\u03a4\u0395 \u039c\u0391\u0396\u0399 \u039c\u0391\u03a3<\/div><div class=\"plus-icon\"><\/div><\/div><\/a>\n\t<\/div>\n\t<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The reality of trading goods and services changes every day. Electronic commerce (e-commerce) is becoming a bigger part of our lives all the time. Big brands and many physical shops are creating online shops so that they keep up with developments. This is mainly because e-commerce is growing rapidly, at a rate of 12.5%, and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":9548,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","rank_math_title":"Building an Online Shop: What You Need | WebMate","rank_math_description":"What you need to build an online shop in Greece: setup, design, product pages, payments, shipping and promotion that brings sales. Get a quote.","rank_math_focus_keyword":"building an online shop"},"categories":[240,235,236,238],"tags":[264,265],"class_list":["post-15243","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-e-shop-en","category-seo-website-promotion","category-social-media-diafimisi-en","category-web-mate-en","tag-website-promotion","tag-website-promotion-en"],"_links":{"self":[{"href":"https:\/\/web-mate.gr\/en\/wp-json\/wp\/v2\/posts\/15243","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/web-mate.gr\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/web-mate.gr\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/web-mate.gr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/web-mate.gr\/en\/wp-json\/wp\/v2\/comments?post=15243"}],"version-history":[{"count":2,"href":"https:\/\/web-mate.gr\/en\/wp-json\/wp\/v2\/posts\/15243\/revisions"}],"predecessor-version":[{"id":15552,"href":"https:\/\/web-mate.gr\/en\/wp-json\/wp\/v2\/posts\/15243\/revisions\/15552"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/web-mate.gr\/en\/wp-json\/wp\/v2\/media\/9548"}],"wp:attachment":[{"href":"https:\/\/web-mate.gr\/en\/wp-json\/wp\/v2\/media?parent=15243"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/web-mate.gr\/en\/wp-json\/wp\/v2\/categories?post=15243"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/web-mate.gr\/en\/wp-json\/wp\/v2\/tags?post=15243"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}